Place the new transducer into the sump, ensuring that the transducer is correctly placed – the tab on the transducer should be lined up with the moulded recess in the sump and the unit should be sitting flat. The thermostatic controls mean you can set your fire to produce heat when the room drops to a certain temperature, helping to maintain comfort in your home. The cast iron style is a traditional classic, fitting in with any interior. Should you not be available upon delivery the courier may; leave the parcel with a neighbour, return the following day or leave the parcel in a 'safe place' on your premises, as per their terms. Ample do not accept any responsibility for parcels left safe should they go missing or become damaged from the choices made by the courier on delivery.

When I switch-on the fire effect I hear a bleep and the lights illuminate. 30 seconds later mist appears and makes a great job of imitating a real fire . . . so far, so good! As advised in the instructions for your Optimyst product, the transducer should be cleaned every two weeks and only filtered water should be used to fill the water tank/sump. If tap water is used, a build-up of limescale can impact the operation of the transducer and seriously hinder the smoke and flame effect. Ionised and distilled water should also not be used.

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Dimplex - Heating for Generations. Proud to be the trusted name for energy efficient electrical heating, ventilation and cooling for over 70 years. Comes with a 1 year guarantee included STYLISH FREE STANDING ELECTRIC STOVE –Brayford combines a classic feeling of a wood burning stove and modern functionality, with realistic log effect fuel bed, built in thermostat and remote control OPTIFLAME FLAME EFFECT - Our popular realistic flame effect with cost effective LED lighting. The flame effect works independently of the heater, so you can enjoy a cosy, warm ambiance all year round EASY TO INSTALL - An out of the box solution, electric stoves are free standing and can simply be placed in a traditional fireplace, recess or around the home, to transform your space in an instant This fire can operate via a remote control and can even be used independently of the fully concealed 2kW heater, meaning you can enjoy the classic feel of the fire all year round.

STYLISH FREE STANDING ELECTRIC STOVE – Tango combines a classic feeling of a coal burning stove and modern functionality. With opening doors, faux coal fuel bed, cast iron effect and remote control The glass disk transducer is the visual heart of our Optimyst range, sitting inside our products and creating the ultra-fine mist that forms a key part of the world’s most realistic flame effect. How does it work? I am posting this because I am having problems which seem slightly different from all other Optimyst problems I've read about here To clean the transducer, remove it from the fire and dry carefully. Once dry, clean with the brush provided with your fire.Additionally: I have cleaned the transducer disc, although it didin't appear to need this . . . and it made no difference; I replaced the disc with same number (RM 0202) discs but these did not produce any mist at all (tried all three supplied with the same non-result). Replacing the original disc resulted in the return of sporadic mist, as stated earlier The Dimplex Optimyst range is state-of-the-art, using established ultrasonic technology to create an ultra-fine water mist that rises up and works with the under fuel bed lighting to give a fully three dimensional fire effect. The result is so authentic that it is regularly mistaken for true flames and smoke. In the first instance we will endeavour to repair the item if received damaged. Only when the manufacturer advises its unrepairable will we then issue a replacement.