The findings were used in the reporting year in a structured follow-up process to derive and implement improvement measures together with the respected departments. Price: If you want to understand customers’ willingness to pay your prices, your goal should be to figure out whether customers understand the value and quality you offer. T4I inspires and motivates employees, especially with launch events and perception workshops. Both events are held in each Group or brand company at the start of the implementation of T4I and involve both employees and managers across hierarchies as players in the change process. The perception workshops are primarily about the actual practice of integrity and compliance – measured by the perception of employees. Here, representatively selected employees and managers give their assessment of this practice and discuss opportunities for improvement. The perception workshops will be repeated annually until the key initiatives have been fully implemented. They measure the progress of the relevant company with regard to integrity and compliance and show where further action is needed. Monitoring of implementation and effectiveness

We have also anchored our goal to sustainably shape mobility for present and future generations in our new Group strategy NEW AUTO. Especially the Group’s ESG, DecarbonizationandIntegrity base initiative will drive this topic further.Group Manager supports summary nodes, that is using a wildcard to enable all registered sub-permissions. Environmental compliance. Where integrity and compliance are concerned, we aim to be a role model for a modern, transparent, successful enterprise. With this in mind, we use environmental compliance management systems to identify and manage environmental risks and opportunities throughout the lifetime of our mobility solutions. We conduct open dialog with our stakeholders and incorporate their expectations into our decisions. The VolkswagenGroup is one of the world’s largest private employers. On December 31, 2021, we employed a total of 672,789 people, which includes the Chinese joint ventures. This figure represents a 1.5% increase compared with the end of 2020. The ratio of Group employees in Germany to those abroad remained largely stable over the past year; at the end of 2021, 43.9 (44.4)% of the workforce worked in Germany. Human resources strategy and principles of the human resources policy The materiality process is used to identify and evaluate the most important sustainability issues for the Group. The decisive factors here are the impact on the environment and society, stakeholder expectations, the business model of VolkswagenAG and compliance with legal provisions and internationally established reporting standards.

The Sustainability Council set up in 2016 provides assistance to the Volkswagen Group with important, strategic sustainability issues and is made up of internationally renowned experts from the academic world, politics and society. The Council establishes its own working methods and areas of focus independently, has far-reaching rights for the purposes of exchanging information, consultation and initiating action, and consults regularly with the Board of Management, top management and the employee representatives. In the reporting year, the Volkswagen Group extended its collaboration with the Sustainability Council by two more years. Volkswagen has created an environmental policy that sets out guidelines for environmental decision-making, for the management of projects and for theGroup’s environmental stewardship. Thus, parameters are set for the conduct and working methods of management and staff in five areas: management behavior, compliance, environmental protection, collaboration with stakeholders and continuous improvement. Planning and creating an agenda in advance will help you see where you’ve allocated too much time or where you need to add more content.To help you figure out how to run a focus group, we’re going to take a deep dive into three main areas on how to: The Volkswagen Group is one of the world’s largest employers in the private sector. On December31, 2020, we employed a total of 662,575 people, which includes the Chinese joint ventures. This figure represents a 1.3% decrease compared with the end of 2019. The ratio of Group employees in Germany to those abroad remained largely stable over the past year; at the end of 2020, 44.4 (44.3)% of the workforce worked in Germany. Human resources strategy and principles of the human resources policy This can be useful when using the large wildcard permissions, such as giving an admin every command, but then removing access to the GM commands. Combining a summary node with a negative node can remove access to numerous sub-commands with ease.

Group Manager supports negative nodes, allowing you to retract access to commands. This can be useful with inheritance.Sustainability means maintaining intact environmental, social and economic systems with long-term viability at a global, regional and local level. The Volkswagen Group can influence these systems in various ways and actively takes responsibility to make a contribution to their sustainability. We have thus developed a sustainable style of company management and put in place the necessary management structures. The integrity program is designed to reinforce the culture of integrity. The most important instruments in this program include dialogue-oriented communication measures and event formats. These communicate to employees the importance of integrity and motivate employees to behave with integrity even in the face of external pressure. Associated actions include encouraging a culture of handling mistakes constructively, more transparency in taking decisions and a greater willingness to discuss mistakes and risks openly. 4. Risk Management and Internal Controls On this basis, we seek to align the VolkswagenGroup’s actions with international agreements and frameworks such as the Sustainable Development Goals (SDGs) of the United Nations(UN), the declarations of the International Labour Organization (ILO), the principles and conventions of the Organisation for Economic Co-operation and Development (OECD) and the UN covenants on basic rights and freedoms. UN Global Compact

Integrity and compliance are major priorities in the Volkswagen Group. Marking the end of the Monitorship, the Chairman of the VolkswagenAG Board of Management Herbert Diess said: “The end of the Monitorship is not the end of our journey. I am committed to the continuous improvement of our organization and its culture, and so are all my Board of Management colleagues. This mindset is essential to our ambition of making safer and more intelligent zero-emission vehicles for today’s customers and for generations to come.” Diversity index. Given the cultural diversity in our global markets and the growing economic momentum, success in a highly competitive marketplace requires an ever-wider range of experience, world views, solutions to problems and product ideas. The diversity of our workforce provides potential for innovation in this area, which we aim to make even better use of in future. As we establish diversity management across the Group, this strategic indicator expresses the development of the proportion of women in management and the internationalization of top management as a percentage of the active workforce worldwide. In particular, it underpins the objective of the human resources strategy, which is aimed at contributing to an exemplary leadership and corporate culture. The proportion of women in management amounted to 15.3% in 2020 and was one percentage point up on the prior-year level. We aim to raise this figure to 20.2% by 2025. Our goal is to increase the level of internationalization in top management, the uppermost of our three management tiers, to 25.0% in 2025; in the past fiscal year this was 18.7 (18.4)%. When you’re specific about who will participate, you’re more likely to get the information you need to improve your business. Ask your audience to participate By this point, you’ve laid a solid foundation to ensure that the purpose of your focus group is clear and you’re ready to receive information from participants. Now you’re ready to create a plan for the meeting. This plan helps you keep your meeting organized and on time and the participants engaged. Decide which team members will participateThe Sustainability Council set up in 2016 provides assistance to the VolkswagenGroup with important, strategic sustainability issues and is made up of internationally renowned experts from the academic world, politics and society. This advisory body establishes its own working methods and areas of focus independently, has far-reaching rights for the purposes of exchanging information, consultation and initiating action, and consults regularly with the Board of Management, top management and the employee representatives. Jazz Gakhal, Managing Director of Motor at Direct Line Group said: “The Direct Line brand is all about simplicity and a common-sense approach, the Essentials product delivers quality cover along with the great service you’d expect from a household name. Understanding the needs of our policyholders is key to being brilliant for customers every day and we believe Direct Line Essentials is the perfect addition to our car insurance suite of products.”