While our digital services aren't available, please find below key details to help you contact the Club. my van has a caraflow v200 mixer tap intstalled for the shower which I remove when draining down van. The same day we notified the Information Commissioner's Office (ICO); a standard procedure in these incidents. Our IT teams and external partners have worked all weekend to continue to bring back the club's remaining systems.

These, and other Club services and products, are in the process of being bought up safely and securely and will be available in the coming days. From 2013 caravans onward, this new V200 is the main shower tap used in static holiday homes throughout the UK. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. In the event that any provision of these Terms of Service is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service, such determination shall not affect the validity and enforceability of any other remaining provisions. I wanted to apologise that you have not been able to access any of our digital channels or speak to our contact centre over the past few days.This type of incident is a reminder that we must all remain vigilant to any unusual or spurious requests for personal details.

We are again able to access, amend and make new bookings for our UK Club campsites and to make amendments to bookings on our overseas campsites. You understand that your content (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Advice from our cyber security experts was to not raise public awareness of the incident and to allow their forensic team to carry out the necessary investigation to understand what systems (if any) may have been accessed. Carafax Limited is an established, award winning distributor of products to the caravan, camping and leisure industries supplying an extensive and high-quality product portfolio from many world leading manufacturers.

New: A brand-new, unused, unopened and undamaged item in original retail packaging (where packaging .

We take no responsibility and assume no liability for any comments posted by you or any third-party. The V200 shower mixer tap is supplied with full instructions on how to ensure it is drained down correctly during the winter period. Look at the side of the thermostatic valve, it may have 2 allen screws, which make removal very easy, but turn off the water supply and drain the hot and cold pipework before loosening the screws. Comes complete with brass threaded tails, chrome back plates, instruction manual and drain-down key. We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region or jurisdiction.From 2013 caravans onward, this new V200 is the main shower tap used in static caravan / holiday homes throughout the UK. These Terms of Service and any policies or operating rules posted by us on this site or in respect to The Service constitutes the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service). It has helped to lift the spirits of our IT teams and associated departments who have been working around the clock since Saturday 20th January to get the Club's systems back up and running.